After completing GCOOL 105 – Golf Shop Operations you will have acquired the skills and knowledge you will need to manage a golf shop. As you might guess, the golf shop manager "wears many hats" and must be able to shift easily from one role to another.
The golf shop is often referred to as the heart of the golf facility. This is the area where golfers book their tee times, register and pay their green fees, rent golf cars and purchase golf-related merchandise. The golf shop is also the area where tournaments are organized and tournament hosting is coordinated. In addition to running the golf shop, at most facilities, golf shop personnel also manage the practice/teaching facility, the back shop and the golf cart fleet.
In this course you will learn what is involved in managing these different areas, including situational factors to consider, staffing requirements, security procedures, facility requirements, traffic flow patterns and visibility considerations.