A job as a NUC/NUA/HUC may be a good fit for you if you:

• Enjoy working in a busy, challenging and exciting team environment
• Have excellent communication skills, both verbally and in writing
• Are highly organized, detail-oriented, and able to multitask
• Are able to be flexible in the performance of your job duties
• Are able to work independently and collaboratively within a team

What is a Nursing Unit Clerk?

This is a unique and often little understood position. Persons in this job provide non-clinical support to the interdisciplinary health care team, working at a nursing station of a patient care unit. Nursing Unit Clerks play a vital role in managing information flow in the hospital nursing unit. They have been described as the “go-to” person and the “hub” of the nursing unit. The NUC performs tasks such as answering phones, taking and relaying messages, greeting people who come to the desk, answering questions, completing paperwork and computer data entry.

Job roles and responsibilities can include:

• Interpreting medical terminology and abbreviations
• Coordinating communications
• Using excellent, professional communication skills
• Protecting confidentiality and patient rights
• Processing physicians’ orders for patient care
• Processing patient admissions, transfers and discharges
• Collaborating with health care professionals
• Applying problem-solving and critical thinking skills
• Using organization, time-management and stress-management skills
• Entering and retrieving information utilizing electronic health records

Program Information

The program is delivered in an online format; it is not available in a classroom on campus.

A computer is required to complete this online program; cell phones and tablets will not support all functionalities.

Students must have computer skills to complete this program, i.e. be familiar with internet, e-mail, word processing and file management.

This is not a self-paced program; it is a scheduled program. Each course has a designated start and end date. Students are required to follow their program schedule and complete the courses within the allotted timeframe.

The program may be taken full-time or part-time

Full-time students need at least 25 hours of study time per week and complete the program in two semesters (one school year). This option is recommended for students who will be funded to take the program.

Part- time students need at least 12 hours per week of study time and complete the program in four semesters (two school years). This option is recommended for students who will work while taking the program.

Study time does not include time the student spends doing homework (completing assignments, studying for and writing exams, etc.).

For more information, open the links found on the left hand side of this page under the Nursing Unit Clerk heading (Additional Information, Admisson Requirements, etc.).