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Nursing Unit Clerk - Certificate

Does a challenging, interesting career as a support person for a hospital health care team appeal to you? Get the knowledge, skills and experience you need to work in a health care setting.
Program at a Glance
Length
8 months
Credential
Certificate
School
Health & Human Services
Delivery Method
Online
Campus
Online
Intake Dates
Fall
Winter
Contacts
Sarah Lechthaler
Program Coordinator, Instructor
Phone
1 (250) 368-5236
23786
Contact by email
Have Questions?
Student Recruiters
Direct
1 (250) 304-5071
Contact by email
    Overview

    The Nursing Unit Clerk Program prepares students with the knowledge, skills and experience to work in a health care setting as a nursing unit assistant, nursing unit clerk or health unit coordinator/hospital unit clerk.

    Apply Today!

    The Selkirk Advantage

    What does Selkirk College's program offer that you can't get elsewhere?

    1. Flexibility! Fully online, no set hours to be in class. Work at your own pace with pre-determined assessment due dates.
    2. Optional one-to-one instructional support
    3. Affordability! Less money spent in tuition.

    Take this program if you:

    • Enjoy working in a busy, challenging and exciting team environment
    • Have excellent communication skills, both verbally and in writing
    • Are highly organized, detail-oriented, and able to multitask
    • Are able to be flexible in the performance of your job duties
    • Are able to work independently and collaboratively within a team

    What Is a Nursing Unit Clerk?

    This is a unique and often little understood position. Persons in this job provide non-clinical support to the interdisciplinary health care team, working at a nursing station of a patient care unit. Nursing unit clerks (NUCs) play a vital role in managing information flow in the hospital nursing unit. They have been described as the “go-to” person and the “hub” of the nursing unit. The NUC performs tasks such as answering phones, taking and relaying messages, greeting people who come to the desk, answering questions, completing paperwork and computer data entry.

    Job roles and responsibilities can include:

    • Interpreting medical terminology and abbreviations
    • Coordinating communications
    • Using excellent, professional communication skills
    • Protecting confidentiality and patient rights
    • Processing physicians’ orders for patient care
    • Processing patient admissions, transfers and discharges
    • Collaborating with health care professionals
    • Applying problem-solving and critical thinking skills
    • Using organization, time-management and stress-management skills
    • Entering and retrieving information utilizing electronic health records

    Program Information

    The program is delivered in an online format. It is not available in a classroom on campus.

    A computer is required to complete this online program—cell phones and tablets will not support all functionalities.

    Students must have computer skills to complete this program (i.e., be familiar with internet, email, word processing and file management).

    This is not a self-paced program; it is a scheduled program. Each course has a designated start and end date. Students are required to follow their program schedule and complete the courses within the allotted timeframe.

    Students need at least 25 hours of study time per week and complete the program in two semesters (one school year).

    Study time does not include time the student spends doing homework (completing assignments, studying for and writing exams, etc.).

    Program Outcomes

    Upon successful completion of this program, students will be able to:

    1. Contribute to a culture of safety in practice with accurate interpretation and processing of orders
    2. Apply basic knowledge of medical terminology, anatomy, physiology, pathophysiology, diagnostics and pharmacology in an acute-care setting
    3. Engage in respectful and professional practices in accordance with codes of ethics, standards, and organizational policies to ensure confidentiality and privacy of information
    4. Demonstrate the ability to follow instructions, work independently, adapt to changes and manage time under pressure
    5. Be motivated, self-reflective and engage in lifelong learning to maintain currency
    6. Collaborate and communicate effectively with patients, the health care team and the public
    7. Apply critical thinking skills and transfer knowledge effectively
    Admission Requirements

    In addition to meeting the general admission requirements to Selkirk College, the applicant must meet the following Nursing Unit Clerk Program requirements to be considered fully-qualified:

    • English Studies 12 with a minimum of 60% or higher, or equivalent
    Additional Requirements
    • Keyboarding speed of 40 words per minute
    • Computer skills, including knowledge of internet, email, word processing and file management.
    • Criminal Record Check (CRC) clearance letter by the Criminal Record Check from the Criminal Records Review Program, including clearance to work with vulnerable adults. as part of the application process. The CRC will be available, on request, to any hospital or health facility receiving students for the practicum.
    • Selkirk College immunization form as required by practice partners and as ordered by the Medical Health Officer of British Columbia.

    Before an application file is considered complete, a Selkirk College Application Form along with proof of the above requirements must be received by the Admissions Office.

    Program seats will be offered on a first-qualified, first-served basis. Partially qualified applicants may be offered a conditional acceptance; an interim statement of grades will be used for the purposes of conditional acceptance. All program admission requirements must be met prior to starting program courses. Once the seats have been filled, a waitlist will be created and maintained for 12 months, after which applicants who are not admitted or have deferred a seat must reapply to affirm their continued interest in the program.

     

    APPLICATION PROCESS

    1. Before an application file is considered complete, the following must be received by the Admissions Office:

    a) Selkirk College Application Form

    b) Official transcripts of high school grades (an interim statement of grades is acceptable if applicant is still attending school)

    c) Official transcripts for any post-secondary education studies in which the applicant has enrolled

    d) Evidence of keyboarding speed of 40 words per minute

    e) Criminal Record Check (CRC) clearance letter by the Criminal Record Check from the Criminal Records Review Program, including clearance to work with vulnerable adults

    f) Selkirk College immunization form as required by practice partners and as ordered by the Medical Health Officer of British Columbia.

     

    2. The Admissions Office will acknowledge receipt of application forms. Program seats will be offered on a first qualified, first served basis.

    3. Partially qualified applicants may be offered conditional acceptance; an interim statement of grades will be used for the purposes of conditional acceptance. All program admission requirements must be met prior to starting program courses.

    4. Once the seats have been filled, a waitlist will be created and maintained for 12 months after which applicants who are not admitted or have deferred a seat must reapply to affirm their continued interest in the program.

    Graduation and Promotion

    To qualify for graduation, a student must meet the following requirements (see Policy 8617: Graduation):

     

    To progress from term to term, students must obtain a minimum grade of 80% in each course and maintain a cumulative GPA of 2.00.

     

    PROMOTION

    1. To progress from semester to semester, students must obtain a minimum grade of 80% in each course and maintain a cumulative GPA of 2.0.

    2. Students who fail in any course must re-register and repeat the course in its entirety before proceeding on to the next course.

    3. All courses must be completed in the time frame specified by the college timetable. Allowances may be made for the preceptorship due to the employer's ability to accommodate.

    4. Probation will be initiated if a student fails two (2) courses.

    5. Failure of a third course may be cause for dismissal from the program.

    Courses
    Required Courses

    NUCL100 - NUCL Program Foundation

    NUCL 100 Program Foundations introduces learners to the Nursing Unit Clerk Program structure and how to navigate the learning management system and other technology utilized in the program. An overview of the curriculum and teaching and learning strategies are introduced and discussed. Students are introduced to and supported by instructors in learning threshold concepts to prepare them for the course requirements.

    Credits
    1.00

    MTED100 - Medical Terminology I

    MTED 100 Medical Terminology I. Learners complete an introductory study of the construction of medical terms including root words, suffixes and prefixes relating to the various body systems.

    Prerequisites
    Admission to the Nursing Unit Clerk program
    Credits
    1.00

    MTED101 - Medical Terminology II

    MTED 101 Medical Terminology II. Learners study anatomy and physiology of the main body systems. Learners will learn the word parts, abbreviations, prefixes, suffixes, disease process and treatments relating to terminology specific to each body system, including disease processes and treatments. Learners will correctly pronounce medical terms relating to terminology specific to each body system.

    Prerequisites
    MTED 100
    Credits
    3.00

    NUCL146 - Hospital Orientation

    NUCL 146 Hospital Orientation introduces the learner to hospital departments, staff and communications, with emphasis on the role of the Nursing Unit Clerk (NUC) as the communications coordinator for the nursing unit. Information is given about processing physicians' orders for patient care, confidentiality and ethics, hospital codes, coping skills and technology in the workplace.

    Prerequisites
    Acceptance to the NUC Certificate Program
    Credits
    2.00

    NUCL152 - Patient Chart Records

    NUCL 152 Patient Chart Records introduces the learner to the forms used to create patient charts in the hospital. Information is given about how to create a patient admission chart, additional forms added to a chart to individualize it for a specific patient and the Nursing Unit Clerk's responsibilities for patient charts and chart forms. Actual forms are used for practice.

    Prerequisites
    NUCL 146
    Credits
    2.50

    NUCL154 - Admissions, Discharges and Transfers

    NUCL 154 Admissions, Discharges and Transfers introduces the learner to the Nursing Unit Clerk's (NUC) role in admission, discharge and transfer procedures within the hospital. Information is given about antibiotic resistant organisms and isolation procedures, the Admitting/Registration Department and their role in admitting patients, and how the NUC interacts with this department. Using case study examples and actual forms, the learner creates an admission chart, a transfer chart and a discharge chart.

    Prerequisites
    NUCL 152
    Credits
    2.50

    NUCL156 - Drug Nomenclature

    NUCL 156 Drug Nomenclature introduces the learner to the brand name, generic names and actions of some drugs commonly used in the hospital. Six general categories of drugs are covered, including drugs that affect the cardiovascular system, respiratory system, nervous system, gastrointestinal system, hormones and synthetic substitutes, and drugs for the treatment of infectious disease. Information is also given about pharmaceutical preparations, terminology and abbreviations. This course provides the learner with the pharmaceutical knowledge required to process physicians' medication orders.

    Prerequisites
    NUCL 146
    Credits
    3.00

    NUCL162 - Medication Orders

    NUCL 162 Medication Orders introduces the learner to physicians' medication orders and the Nursing Unit Clerk's role in processing medication orders. Information is given about the use of abbreviations and acronyms, the components of a medication order, routes of administration and administration times. The course also introduces the learner to intravenous (IV) therapy, the components of an IV infusion order and the NUC's role in processing IV infusion orders. Actual forms with physician orders are included.

    Prerequisites
    NUCL 156
    Credits
    2.00

    NUCL164 - Laboratory Orders I

    NUCL 164 Laboratory Orders I introduces the learner to five subdivisions within the Laboratory (Lab), the role of the Nursing Unit Clerk (NUC) in processing Lab test orders, and how the NUC interacts with the Lab. Information is given about the various specimens obtained for testing, abbreviations and acronyms used in Lab test orders, and requisitions used for Hematology and Chemistry subdivisions.

    Prerequisites
    NUCL 146
    Credits
    2.00

    NUCL166 - Laboratory Orders II

    NUCL 166 Laboratory Orders II introduces the learner to the Microbiology, Transfusion Services and Pathology subdivisions of the Laboratory (Lab) and the Nursing Unit Clerk's role in processing orders for these subdivisions. Information is given about the use of abbreviations and acronyms, specimens obtained and requisitions used for these subdivisions, and for specimens sent out to British Columbia Cancer Agency (BCCA) and the British Columbia Centre for Disease Control (BCCDC) provincial Labs. Actual requisitions and physicians' orders will be used for practice.

    Prerequisites
    NUCL 164
    Credits
    2.00

    NUCL168 - Diagnostic Orders

    NUCL 168 Diagnostic Orders introduces the learner to the diagnostic departments of Diagnostic Imaging, Electrodiagnostics and Pulmonary Laboratory within the hospital and the Nursing Unit Clerk's role in processing diagnostic orders. Information is given about abbreviations and acronyms, requisitions and preparations for diagnostic procedures. Actual requisitions and physicians' orders from the hospital will be used for practice.

    Prerequisites
    NUCL 146
    Credits
    2.00

    NUCL170 - Medical / Surgical Orders

    NUCL 170 Medical / Surgical Orders introduces the learner to admitting, pre-operative (pre-op), discharge and post-operative (post-op) orders and is an accumulation of information learned in previous courses. Information is included about abbreviations and acronyms used for surgical procedures and the Nursing Unit Clerk's role in processing all types of orders. A sampling of actual, typical orders from medical and surgical units is included. The course will assist the learner in reviewing all program information.

    Prerequisites
    Successful completion of all previous theory courses: NUCL 146, NUCL 152, NUCL 154, NUCL 156, NUCL 162, NUCL 164, NUCL 166, NUCL 168, MTED 100 and MTED 101.
    Credits
    2.00

    NUCL180 - Practicum

    NUCL 180 Practicum provides the learner with a consolidated clinical experience where they can apply theory from the Nursing Unit Clerk program. Students work full shifts with an experienced Nursing Unit Clerk.

    Prerequisites
    Successful completion of all theory courses in the NUC program: NUCL 146, NUCL 152, NUCL 154, NUCL 156, NUCL 162, NUCL 164, NUCL 166, NUCL 168, NUCL 170, MTED 100 and MTED 101.
    Credits
    4.00
    Tuition & Fees
    Domestic
    Domestic
    2024/25
    Nursing Unit Clerk – Certificate, Year 1
    Tuition
    $3,176
    Mandatory Fees
    $361
    Student Union Fees
    $455
    Total
    $3,993
    2025/26
    Nursing Unit Clerk – Certificate, Year 1
    Tuition
    $3,240
    Mandatory Fees
    $368
    Student Union Fees
    $455
    Total
    $4,063

    All amounts are estimates and are subject to change. Tuition amounts are based on a full-time course load. Please note that many programs have additional costs beyond those listed here. For more information, please visit Tuition & Fees.

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